“I am committed to unlocking the vast potential of RFID for you, and once you do, it is a total game changer!”
Hiten Somaia - GM of Innovation and Sustainability
Leading commercial laundries, hotels & resorts, mining facilities and hospitals are beginning to see that RFID is a lot more than software, hardware and chipped linen. You also need continuous training, rigorous and robust change management and insightful data analysis. Simba SmartLinen is the turn key RFID ecosystem that delivers on all fronts.
Pictured below is an example of how Simba Smartlinen can be integrated into a Hotel.
Stock visibility. Are you working blind?
Without reliable data on how much stock you have, and where that stock is, you cannot predict the right amount of linen to hold either at the laundry or at the customer’s premises.
Is a lack of transparency costing your laundry?
Incorrect shipments and (perceived) inaccurate billing can affect your business, resulting in expedited or additional deliveries, time/effort in reconciling discrepancies and Linen being rejected.
Are you carrying too much stock?
Without proper visibility of where your stock is at all times, often too much stock is ordered just in case. Inefficient ordering leaves stock sitting unnecessarily in storage providing no value. High linen costs due to loss of product, low stock visibility and poor linen stock rotation, 15% of your linen does 85% of the work.
Are you maximising your linen’s usage?
Linen life is cut short when linen is stolen, misplaced or destroyed at the customer level without your knowledge. Identifying the source of lost linen will help you know which customers need education to help increase the life of your linen.
Are you paying for mistakes?
Processing of linen is manually intensive, prone to error with high labour costs (counting, sorting, etc).
Lower RFID chip prices
With deep investment and the continuous improvement of processes and technology, we have reduced the price of a commercial chip (Guaranteed 200 Washes / MRI Compliant) by 75%, with further downward pressure on this price.
We deliver powerful data analysis
All data analysis is taken care of by Simba with advice on how to improve your supply chain. Monthly reports highlighting business practice improvements. RFID technology highlights weaknesses in a linen cycle, allowing for efficiencies to be easily implemented.
We take responsibility for the success of your RFID system
Our RFID solution is all-encompassing: the chip, the hardware, the software and the data analysis is our accountability. This allows us to provide to you Risk-Free RFID.
We share the accountability for KPI’s and Investment payback
Our RFID solution has been designed to continuously deliver savings and insights past the initial installation, providing you with support, guidance and data analysis.
Simba will deliver the entire RFID ecosystem
Historically Hardware and Software companies would sell their hardware and software, with no investment in ensuring their products worked for their customer. RFID is a complex system that needs to be monitored at all times, to ensure that the hardware, software, chips and linen are working hand in glove.
Simba has taken direct ownership of the entire RFID ecosystem on behalf of our customers. We will take responsibility for the successful implementation, running and payback of all the RFID systems we have implemented. To date no other company has done this.
Detailed monthly linen life and usage reporting plus detailed analysis
The data coming out of the eco-system is a gusher and needs high-level expertise to manage. Without this, RFID is just reduced to automating the amount of linen sent to the customer, and charging the customer for linen losses - and hence the underwhelming experience.
We recognise that there are maybe systems out there that provide some level of reporting; however, our offer is to provide not just reporting, but also detailed analysis that will bring material change to your business and we will continue working with our customers to realise those material savings.
Proactive monitoring*
We provide real-time RFID hardware monitoring and failure notification alert (24x7). With software diagnostics via a remote connection that links to our customer’s systems.
24/7 Help desk service
A dedicated support line/email is provided that quickly registers and qualifies incidents. A sophisticated incident ticketing and escalation system provides our customers transparent status monitoring and tracking.
Training & ongoing services
We provide regular site visits for corrective maintenance and preventive support. We consult with you on Linen usage ensuring optimal output. Ongoing training on new features is provided during upgrades. All this with best practice industry benchmarking.
Local support and expertise
Our team of RFID experts will quickly troubleshoot and resolve issues. On-site support can be provided when required, with locally held spare parts to minimise lead times when ordering critical parts.
The data coming out of the eco-system needs high-level expertise to manage. Without this, RFID is just reduced to automating the amount of linen sent to the customer, and charging the customer for linen losses - and hence the underwhelming experience.
We recognise that there are maybe systems out there that provide some level of reporting; however, our offer is to provide not just reporting, but also detailed analysis that will bring material change to your business and we will continue working with our customers to realise those material savings.
Monthly dashboards of key operational data such as; items received, washed, shipped, stock & condemned are provided.
“I am committed to unlocking the vast potential of RFID for you, and once you do, it is a total game changer!”
Hiten Somaia - GM of Innovation and Sustainability